Shipping policy

Shipping & Delivery

Vault Haven delivers collectibles across major Australian metro areas from our Sydney warehouse. We ship to Greater Sydney, Central Coast, South Coast, Newcastle (NSW), plus Brisbane, Melbourne, Adelaide, Canberra, and Perth.

Check your postcode at checkout to confirm service to your exact address.


Flat Rate Shipping

Most trading cards, toys, and coins use flat rate shipping calculated by your location:

  • Add items to cart

  • Enter postcode at checkout

  • See exact cost before payment

 

Bulky Items Notice

Large collectibles (display cases, oversized figures, bulk lots) are marked "Bulky" on product pages and have individual shipping rates based on cubic weight.

Mixed orders (regular + bulky items) ship separately with two tracking numbers.


Delivery Times

  • Standard: 3-5 business days (all covered areas)
  • Business days only – excludes weekends & public holidays


Track Your Order

Get instant email + SMS tracking via Australia Post or other Courier service when your package ships.


Need Help?

Email: support@vaulthaven.com.au

Shop your favorites with confidence – fast, tracked delivery Australia-wide!